Job Title: Child Contact Centre Coordinator

Place of Work: YMCA Bournemouth
Location of Work: Bournemouth
Salary: Salary: YMCA Bournemouth Grade A - 18,182 - 27,263 per annum, pro rata, dependent on experience and qualifications.

The position is offered as: Part-time  Permanent

Details of Hours / Contract Length: There are two posts available to ensure that we have cover over 7 days a week, 45 hours in total. Each post is 22.5 hours a week. There is an expectation that each co-ordinator will work one day a weekend, but you will have two other consecutive days off a week. Excellent communication between the post holders will be essential.

Description of Vacancy:
YMCA Bournemouth Child Contact Centre is a NACCC accredited service supporting children and families to build positive relationships even when they do not live together. We offer a safe and neutral environment where the child is the most important person.

We are looking for passionate, motivated, skilled and experienced people who can hit the ground running to take a lead role in our Child Contact Centre. You will work in close collaboration with the Family and Relationship staff team, taking a lead in processing incoming enquiries & referrals, coordinating families, volunteers and staff in the delivery of our contact services.
You will play an active role in providing support and facilitating parent and child contact sessions within the legislative frame provided by the National Association of Child Contact Centres ( NACCC). You will have keen interest and working knowledge/experience of working with vulnerable children and families. Some knowledge of child protection, family law, Family Justice System is essential.

Excellent organisational, administrative and report writing skills are essential.

You will liaise closely with a range of partners including family members, solicitors, CAFCASS, family courts and social workers etc.

To apply for the above vacancy please find below the contact details - please do not apply to Bournemouth Council for Voluntary Services

Contact Details:

Closing date for applications (on YMCA Bournemouth application forms) is 9 a.m. on Monday, 10 December, 2018. Interview date 14 December, 2018. YMCA Bournemouth undertakes to pay all staff aged 21 and over at least the National Living Wage. Employment will be subject to satisfactory references and a Disclosure and Barring Service Check. All applications must be on YMCA Bournemouth application forms, so please complete the documents from our website: and send either via email to, or by post to Sarah Barrett, YMCA Bournemouth, 56 Westover Road, Bournemouth BH1 2BS. If you have no access to computers or printers, please email or call 01202 254890 to receive your application package

Tel: 01202 290451
Closing Date: 10/12/2018