Job Title: Outreach Worker

Place of Work: Citizens Advice Bournemouth
Location of Work: Bournemouth and Poole
Salary: £19,430 - £20,661

The position is offered as: Full-time  Temporary

Details of Hours / Contract Length: 37 hours p/w 12 month contract

Description of Vacancy:
Outreach Worker

Citizens Advice Bournemouth and Citizens Advice Poole will be merging as an organisation as of the 1st October 2017 and one of the aims of the new organisation is to provide more face-to-face services within key communities across the conurbation.

As a result Citizens Advice Bournemouth is currently recruiting an outreach worker to cover the conurbation of Bournemouth and Poole.

Hours: 37 hours per week
Salary: £19,430 - £20,661
Holiday: 25 days + Bank Holidays per annum
Contract Type: Fixed for 12 months

Role purpose:
The successful candidate will deliver a face-to-face outreach service to clients within the community of the Bournemouth and Poole conurbation. Assessing client’s problems and moving the client forward accordingly.

This is a post that requires an individual who is self motivated and able to work at an outreach site with remote supervision and support whilst delivering the service. Two of the outreaches are new locations so there will be a need to promote and raise awareness of the service.

You will have advice and guidance experience, ideally in a Citizens Advice or similar environment. You must be an excellent communicator and able to work with a wide range of people. A flexible approach to working and the ability to prioritise your work are also essential.

The closing date for receipt of applications: Friday 15th September 2017

Interview date: W/C: 18th September 2017
To request an application pack by email please contact Emma on:

Alternatively please contact 01202 290967 for a pack to be sent by post

Citizens Advice Bournemouth is an equal opportunity employer

To apply for the above vacancy please find below the contact details - please do not apply to Bournemouth Council for Voluntary Services

Contact Details:

Tel: 01202 451868
Closing Date: 15/09/2017